S8E2: Transforming the University Experience and Elevating Student Success
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Season 8 continues with a conversation about the new strategic direction at the David Eccles School of Business with a particular focus on student success.
Jessica Taverna is the Associate Dean of Undergraduate Programs at the David Eccles School of Business.
Frances and Jessica explore the department’s comprehensive approach to enhancing the student experience, including new programs, retention strategies, and the importance of developing durable skills such as communication, resilience, and critical thinking. Jessica elaborates on reimagined programs like Business Scholars and Rising Business Leaders, emphasizing the need to create an integrated student experience that prepares students not just for immediate academic success, but for long-term career accomplishments and personal growth.
Eccles Business Buzz is a production of the David Eccles School of Business and is produced by University FM.
Episode Quotes
Jessica discusses what it means to have student success as the leading strategic priority in the planning process of the Eccles School
[03:16] Looking at ways that we can involve students in faculty research. Involve students in the work that our centers and institutes are doing that are impacting the community or in corporate partners, but also have a space for students to be part of that experience. And that’s really one of the great ways that we can leverage those things to enhance the student experience.
Embedding students in a community
[07:37] We really focus on the whole student and we really think about, how do we embed students in a community, which supports them in developing some of these other skills, like resilience, for example, that makes getting through the classes easier? It makes getting to graduation in a timely manner easier if you’re also being supported and feeling like a whole person and a well person and someone who belongs to a community. And then that community experience, you’re in classes with people, you’re joining clubs with people, you’re interacting with faculty and staff in workshops and luncheons, that then translates into your network, which I think is the other main thing that we deliver that is key to student success, is this group of people that are going to be, you never know who’s going to be that person that’s going to help you get that first job or the second job or the internship. [08:43] I think universities and the business school, the programming, both in the classroom and outside, creates this environment where you get embedded in a community and then that community becomes your network.
Eccles School addresses the skills gap by equipping students with essential durable skills employers need
[06:43] Employers highlighted one of the key challenges with what they’re seeing with college grads is a lack of these durable skills. And I really love that term. We’re talking about things like communication, interpersonal skills, even things like resilience, a little bit of grit, understanding how to bounce back from challenges, critical thinking, creativity, right? All of these things that we’ve, again, previously called soft skills, but are really core to life. And I love the term “durable” because I think it signifies, one, these endure through all aspects of your life. This isn’t just even about your job. It’s also things that you need in personal relationships. And if you’re volunteering, other roles that you might have and they endure throughout your life. And so, a university education in a space like the Eccles School is differently positioned to actually do the work of building those kinds of skills in students.
Equipping the students with a learning mindset to prepare them for the future.
[34:55] I think the most important thing is mindset, and it’s a learning mindset. What we need to be doing is helping students understand that at the end of the day, the most important thing is less that you’ve mastered a specific software tool or specific AI platform or model, but that you understand how these things work in general.
