Past Conferences

Utah Winter Operations Conference

2023 Agenda

Thursday, February 09

7:00 – 9:00 p.m. | Welcome reception (The Aerie)

Friday, February 10

7:00 – 7:30 a.m. | Breakfast buffet (Primrose)

7:30 – 9:45 a.m. | Session I (Primrose)

Session Chairs: Manel Baucells and Woonam Hwang

  • Woonam Hwang (Utah): Favorable Risk Selection in Medicare Advantage:
    The Effect of Allowing Non-Medical Services
  • Kostas Bimpikis (Stanford): Market Fragmentation and Inefficiencies in
    Maritime Shipping
  • Manel Baucells (Virginia): Search in the Dark, the Normal Case

10:00 a.m. – 4:00 p.m. | Outdoor activities

4:00 – 4:30 p.m. | Light snacks (Primrose)

4:30 – 6:45 p.m. | Session II (Primrose)

Session Chairs: Nitin Bakshi and Manu Goyal

  • Hema Yoganarasimhan (U. Washington): Personalization and Marketing: New
    Developments, Challenges, and Opportunities
  • Nikolay Osadchiy (Emory): Fragmentation and visibility in supply
    networks
  • Daniel Russo (Columbia): Optimizing Audio Recommendations for the
    Long-Term: A Reinforcement Learning Perspective

7:00 – 9:00 p.m. | Dinner (Wasatch)

Saturday, February 11

7:00 – 7:30 a.m. | Breakfast buffet (Primrose)

7:30 – 9:45 a.m. | Session III: Higher Education

Session Chair: Nils Rudi

  • Serguei Netessine (Penn): The future of business education: new
    markets, new technologies and new business models
  • Kamalini Ramdas (LBS): Increasing Equity and Impact in Business Ed and
    Higher Ed
  • Nils Rudi (Yale): How can I be a better teacher when not teaching?

10:00 a.m. – 4:30 p.m. | Outdoor activities

4:30 – 5:00 p.m. | Light snacks (Primrose)

5:00 – 6:00 p.m. | Session IV: Keynote (Primrose)

  • Robert Gibbons (MIT): From Coase to culture: Visible Hands Building
    Equilibrium

6:15 – 9:30 p.m. | Dinner (Wasatch)

2022 Agenda

Thursday, Feb. 9, 2022

7 – 9:00 p.m. | Welcome reception (Atrium)

Friday, Feb. 4, 2022

7 – 7:30 a.m.
Breakfast buffet (Primrose)

7:30 – 9:45 a.m.
Session I: Data and Operations Management (Primrose)
Session Chairs: Nitin Bakshi and Manu Goyal

  • Senthil Veeraraghavan (Wharton/Penn): Platform Fulfillment: Antitrust and Supply Chain Competition
  • Mark Jansen (Eccles/Finance): Intermediary Profits in a Time of Scarcity
  • Nicole DeHoratius (Booth/Chicago): Retail Analytics: The Quest for Actionable Insights from Big Data on Consumer Behavior and Operational Execution

10 a.m. – 4 p.m.
Outdoor activities – Snowbird and Alta Ski Resorts

4  – 4:30 p.m.
Light snacks (Primrose)

4:30 – 6:45 p.m.
Session II: Innovative Pricing Strategies (Primrose)
Session Chair: Bharadwaj Kadiyala

  • Omar Besbes (Columbia): On the (surprising) value of your data
  • Elodie Adida (UC Riverside): Outcome-based pricing for new pharmaceuticals via Rebates
  • Bharadwaj Kadiyala (Eccles-OM): Social Learning and Polarization on Content Platforms

7 – 9 p.m.
Dinner (Wasatch)

Saturday, Feb. 5, 2022

7 – 7:30 a.m.
Breakfast buffet (Primrose)

7:30 – 9:45 a.m.
Session III: COVID Modeling (Primrose)
Session Chairs: Tava Olsen and Nicos Savva

  • Kimon Drakopoulos (Marshall/USC): Efficient and Targeted COVID-19 Border Testing via Reinforcement Learning
  • Hyun-Soo Ahn (Ross/Michigan): Optimal COVID-19 Containment Strategies: Evidence Across Multiple Mathematical Models
  • Forrest Crawford (Yale): COVID-19 transmission models in the real world: models, data, and policy

10 a.m. – 4 p.m.
Outdoor activities – Snowbird and Alta Ski Resorts

4  – 4:45 p.m.
Light snacks (Primrose)

4:45 – 6:15 p.m.
Session IV (Primrose)
Session Chair: Jan Van Mieghem

  • Dan Iancu (Stanford): Quantifying the Benefits of Targeting for Pandemic Response
  • Jan Van Mieghem (Kellogg/Northwestern): From Data to Science and from Science to Data: Two stories

6:30 – 9:30 p.m.
Dinner (Wasatch)

2020 Agenda

Thursday, January 30 , 2020

7:00 – 9:00 p.m. | Welcome reception (Atrium)

Friday, January 31, 2020

7:00 – 7:30 a.m. | Breakfast buffet (Superior)

7:30 – 10:00 a.m. | Session I: Data Driven Research (Superior)

  • Hamsa Bastani (Wharton) – Adaptive Clinical Trial Designs with Surrogates: When Should We Bother?
  • Tauhid Zaman (Yale) – Finding Online Extremists in Social Networks.
  • Spyros Zoumpoulis (INSEAD) – Efficiently Evaluating Targeting Policies: Improving Upon Champion vs. Challenger Experiments

10:00 a.m. – 4:00 p.m | Outdoor activities – The Snowbird and Alta Ski Resorts

4:00 – 4:30 p.m | Light afternoon snacks (Superior)

4:30 – 7:00 p.m | Session II: Food Supply Chains. (Session Chair: Jaelynn Oh) (Superior)

  • Dan Iancu (Stanford) – Sustaining Rainforests and Smallholders by Eliminating Payment Delay in a Commodity Supply Chain—It takes a Village
  • Elena Belavina (Cornell) – Grocery Store Density and Food Waste
  • Jaelynn Oh (Utah) – Pricing Models for online Food Ordering Platforms: Commission Rates and Delivery Fees

7:00 – 9:00 p.m | Dinner (Wasatch)

Keynote Speaker: Jan van Mieghem (Kellogg) – Digital Operations: Framework and Future Directions

Saturday, February 1, 2020

7:00 – 7:30 a.m. | Breakfast buffet (Superior)

7:30 – 10:00 a.m. | Session III: Interdisciplinary Perspectives (Session Chairs: Nitin Bakshi and Manu Goyal) (Superior)

  • Wouter Dessein (Columbia) – Rational Inattention and Organizational Focus
  • Emir Kamenica (Chicago) – Information Hierarchies

10:00 a.m. – 4:00 p.m | Outdoor activities – The Snowbird and Alta Ski Resorts

4:00 – 4:30 p.m | Light afternoon snacks (Superior)

4:30 – 7:00 p.m | Session IV: Social Impact of Algorithms (Session Chair: Nicos Savva) (Superior)

  • Suresh V. (Utah) – Algorithmic Fairness: Measures, Methods and Representations
  • Yiangos Papanastasiou (Berkeley) – Seeding the Herd: Pricing and Welfare Effects of Social Learning Manipulation
  • Nicos Savva (London Business School) – The Ethics of Algorithms

7:00 p.m | Dinner (Wasatch)

2020 Attendees

Jason Acimovic, Penn State
Elodie Adida, UC, Riverside
Gad Allon, Wharton
Krishnan Anand, University of Utah
Ekaterina Astashkina, Michigan
Volodymyr Babich, Georgetown
Nitin Bakshi, University of Utah
Hamsa Bastani, Wharton
Manuel Baucells, Virginia
Elena Belavina, Cornell University
Kostas Bimpikis, Stanford
Soo-Haeng Cho, Carnegie Mellon
Morris Cohen, Wharton
Philipp Cornelius, Rotterdam
Wouter Dessein, Columbia
Stephen Disney, University of Exeter Buisness School
Cheryl Druehl, George Mason
Manu Goyal, University of Utah
Henri Groenevelt, Rochester
Woonam Hwang, Utah
Dan Iancu, Stanford
Bharadwaj Kadiyala, University of Utah
Emir Kamencia, Chicago
Mirko Kremer, Frankfurt School of FM gGmbH
Ilan Lobel, NYU
Joseph Milner, Toronto
Ciamac Moallemi, Columbia
Ruslan Momot, HEC Paris
Serguei Netessine, Wharton
Jaelynn Oh, University of Utah
Tava Olsen, University of Auckland
Nikolay Osadchiy, Emory
Yiangos Papanastasiou, UC Berkeley
Christopher Parker, American University
Nabita Penmetsa, University of Utah
Heikki Peura, Imperial College
Guillaume Roels, INSEAD
Nils Rudi, Yale
Nicos Savva, London Business School
Glen Schmidt, University of Utah
Hyo Duk Shin, UC San Diego
Masha Shunko, Washington
Ravi Subramanian, Georgia Tech
Terry Taylor, UC Berkeley
Tolga Tezcan, London Business School
Mike Toffel, Harvard
Beril Toktay, Georgia Tech
Anita Tucker, Boston University
Sezer Ulku, Georgetown
Jan Van Mieghem, Kellogg
Suresh Venkatasubramanian, University of Utah
Don Wardell, University of Utah
Tauhid Zaman, Yale
Spyros Zoumpoulis, INSEAD

2019 Agenda

Thursday, January 31 , 2019

7:00 – 9:00 p.m. | Welcome reception (Atrium)

Friday, February 1, 2019

7:00 – 7:30 a.m. | Breakfast buffet (Primrose B)

7:30 – 10:00 a.m. | Session I: Two Sided Platforms (Primrose B)

  • Yash Kanoria (Columbia): Facilitating the search for partners on matching platforms
  • Andrei Hagiu (Boston): Creating platforms by hosting rivals
  • Upender Subramanian (Dallas): Your Uber is Arriving: Managing on-demand workers through surge pricing, forecast communication and worker incentives

10:00 a.m. – 4:00 p.m | Outdoor activities – The Snowbird and Alta Ski Resorts

4:00 – 4:45 p.m | Light afternoon snacks (Primrose B)

4:45 – 6:45 p.m | Session II: Pricing and Risk in Operations (Primrose B)

  • Ahmet Kuyumcu (Founder and CEO of Prorize): Revenue Management In The Self -Storage Industry
  • Nitin Bakshi (Utah): Reporting (or Not) of Precursors to Disasters

7:00 – 9:00 p.m | Dinner (Twin Peaks B)

Keynote Speaker: Tava Olsen (Univ. of Auckland, NZ): Agriculture 4.0

Saturday, February 2, 2019

7:00 – 7:30 a.m. | Breakfast buffet (Primrose B)

7:30 – 10:00 a.m. | Session III: Blockchains (Primrose B)

  • Vlad Babich (Georgetown): Distributed ledgers: What OM researchers should know about Blockchain Technology
  • Gerry Tsoukalas (Penn): Blockchain and the Value of Operational Transparency for Supply Chain Finance
  • Ciamac Moallemi (Columbia): An Economic Analysis of the Bitcoin Payment System

10:00 a.m. – 4:00 p.m | Outdoor activities – The Snowbird and Alta Ski Resorts

4:00 – 4:45 p.m | Light afternoon snacks (Primrose B)

4:45 – 6:45 p.m | Session IV: Interdisciplinary Perspectives (Primrose B)

  • Steve Tadelis (Berkeley): Using Economics and Machine Learning to Engineer Trust
  • Jonathan Brogaard (Utah): Networks and productivity: Causal evidence from editor rotations

7:00 – 9:30 p.m | Dinner (Twin Peaks B)

2019 Attendees

Jason Acimovic, Penn State University
Gad Allon, Penn
Krishnan Anand, Utah
Atalay Atasu, Georgia Tech
Volodymyr Babich, Georgetown
Nitin Bakshi, Utah
Manuel Baucells, Virginia
Konstantinos Bimpikis, Stanford University
Jonathan Brogaard, Utah
David Brown, Duke
Soo-Haeng Cho, Carnegie Mellon University
Yael Cockayne, Harvard Business School
Jeremie Gallien, London Business School
Elodie Goodman, UC Riverside
Manu Goyal, Utah
Henri Groenevelt, Rochester
Andrei Hagui, Boston
Dan Iancu, Stanford University
Yashodhan Kanoria, Columbia
Diwas KC, Emory
Mirko Kremer, Frankfurt School of Finance & Mgt gGmbH
Ahmet Kuyumcu, Priorize
Ciamac Moallemi, Columbia
Ruslan Momot, HEC Paris
Serguei Netessine, Penn
Jaelynn Oh, Utah
Tava Olsen, University of Auckland
Christopher Parker, Penn State
Heikki Peura, Imperial College
Morvarid Rahmani, Georgia Tech
Taylor Randall, University of Utah
Guillaume Roels, INSEAD
Nils Rudi, Yale
Daniela Saban, Stanford University
Nicos Savva, London Business School
Glen Schmidt, Utah
Nicola Secomandi, Carnegie Mellon University
Hyoduk Shin, UC San Diego
Masha Shunko, University of Washington
Upender Subramanian, UT Dallas
Steve Tedelis, Berkeley
Doug Thomas, University of Virginia
Mike Toffel, Harvard Business School
Beril Toktay, Georgia Tech
Gerry Tsoukalas, Penn
Anita Tucker, Boston Univ.
Sezer Ulku, Georgetown
Jan Van Mieghem, Northwestern
Senthil Veeraraghavan, Penn
Don Wardell, Utah
Dan Zhang, Leeds School of Business
Spyridon Zoumpoulis, INSEAD

2018 Agenda

Thursday, February 1, 2019

7 – 9:00 p.m. | Welcome reception – at the El Chanate Mexican Restaurant

Friday, February 2, 2018

7 – 7:30 a.m. | Breakfast buffet (Primrose)

7:30 – 10:00 a.m. | Session I (Primrose)

  • Field Vs. Lab Experiments: Implications for Behavioral OM Chair: Serguei Netessine (Wharton)
  • Dennis Zhang (Olin): Field Experiments and Big Data
  • Serguei Netessine (Wharton): Stuck in the lab? Go out in the field!

10:00 a.m. – 4:00 p.m. | Outdoor activities – The Snowbird and Alta Ski Resorts

4 – 4:45 p.m. | Light afternoon snacks (Primrose)

4:45 – 6:45 p.m. | Session II (Primrose)

  • Prediction Markets
  • Eric Zitzewitz (Dartmouth) The Trump Presidency and Stock Prices
  • Lyle Ungar (Penn): Prediction Markets Vs. Prediction Polls

7 – 8:15 p.m. | Dinner with keynote speaker (Twin Peaks)

  • Sandeep Garg, “Head & GM of Information and Analytics Solutions” at First Data: Insights, Opportunities & Challenges: Working with the world’s largest payments data store”

Saturday, February 3, 2018

7 – 7:30 a.m. | Breakfast buffet (Primrose)

7:30 – 10:00 a.m. | Session III (Primrose)

New Frontiers in Service Operations, Chair: Gad Allon (Wharton)

  • Rohit Verma (Cornell): I-Robot: The evolving role of AI and humanoid robots in services
  • Ryan Buell (Harvard): Improving Customer Compatibility in Service
  • Gad Allon (Wharton): Managing Services in the presence of social networks

10:00 a.m. – 4:00 p.m. | Outdoor activities – The Snowbird and Alta Ski Resorts

4 – 4:45 p.m. | Light afternoon snacks (Primrose)

4:45 – 6:45 p.m. | Session IV (Primrose)

  • Sustainable Operations, Chair: Krishnan Anand (Utah)
  • Beril Toktay (Georgia Tech): Sustainable Operations – the Key to Clean and Inclusive Growth
  • Krishnan Anand (Utah): Pollution Regulation and Fairness

7 – 9:30 p.m. | Dinner ​(Twin Peaks)

2018 Attendees

Jason Acimovic, Penn State
Gad Allon, Wharton
Krishnan Anand, University of Utah
Atasu Atalay, Georgia Tech
Nitin Bakshi, University of Utah
Santiago Balseiro, Columbia University
Manel Baucells, Darden
Omar Besbes, Columbia University
Kostas Bimpikis, Stanford
Ryan Buell, Harvard
Morris Cohen, Wharton
Kyunghwa Chung, Chung-Ang University
South Korea
Sandeep Garg, First Data Corporation
Manu Goyal, University of Utah
Harry Groenevelt, University of Rochester (Simon)
Dan Iancu, Stanford
Ozge Islegen, Northwestern
Yash Kanoria, Columbia Business School
Diwas KC, Emory
Mirko Kremer, Frankfurt
Joseph Milner, University of Toronto
Serguei Netessine, Penn State
Nikolay Osadchiy, Emory University
Chris Parker, Penn State
Taylor Randall, University of Utah
Guillaume Roels, UCLA
Nils Rudi, INSEAD
Nicos Savva, London Business School
Glen Schmidt, University of Utah
Masha Shunko, University of Washington
Hummy Song, Wharton
Terry Taylor, Berkeley
Tolga Tezcan, London Business School
Mike Toffel, Harvard
Beril Toktay, Georgia Tech
Anita Tucker, Boston University
Lyle Ungar, University of Pennsylvania
Jan Van Mieghem, Northwestern
Garrett Van Ryzin, Columbia Business School
Rohit Verma, Cornell
Don Wardell, University of Utah
Dennis Zhang, Washington Univ. in St. Louis
Lina Zhong, Beijing International Studies University
Eric Zitzewitz, Dartmouth
Sina Moghadas Khorasani, University of Utah
Dana Romero, University of Utah
Syd Hashem Alavi, University of Utah

2017 Agenda

Thursday, February 2, 2017

7:00- 9:00 PM | Welcome Reception: 6:30 PM – 9:00 PM – El Chanate Mexican Restaurant

Friday, February 3, 2017

7:30 AM – 10:00 AM | Session I (Primrose B)

  • Socially Responsible Operations. Chair: Gad Allon (Wharton)
  • Michael Toeffel, Harvard University, “Auditing of Supply Chains.”
  • Kamalini Ramdas, London Business School, “Assessing the impact of new care delivery models.”
  • Ravi Anupindi, U. of Michigan, “Social Issues in Global Supply Chains.”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45 PM  – 6:45 PM | Session II (Primrose B)

  • Teaching Innovations. Chair: Terry Taylor (UC Berkeley) Conference participants will share their educational initiatives.
  • Data-driven Healthcare Part II Chair: Jan Van Mieghem (Northwestern)
  • Dale Sanders, Health Catalyst, “Putting it All Together: Integrating Data for Decision Support in Population Health.”

7:00 PM – 9:30PM | Dinner (Alpenglow)

  • Chair: Tava Olsen
  • Dinner Speaker – Robert Pendleton, Chief Medical Quality Officer, U of U Hospitals, “Reducing Cost and Improving the Quality of Healthcare.”

Saturday, February 4, 2017

7:00 AM – 7:45 AM | Breakfast Buffet (Primrose B)

7:30 AM – 10:00 AM  | Session III  (Primrose B)

  • Operations Applications in Startups. Chair: Nicole DeHoratius
  • Max Lock, Founder, Fleet Logistics, and Thiel Fellow. “Managing Throughout Vehicle Life-Cycles.”
  • Mariah Scott, COO, SkyWard. “Drone Operations Software.”
  • Gabriel Weintraub, Stanford University. “Experiences as Chief Economist at AppNexus.”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45 AM – 6:45 PM  | Session IV (Primrose B)

  • Data-driven Healthcare. Chair: Nicos Savva (London Business School)
  • Anita Tucker, Boston University, “Conducting Research Using Multiple Sources of Data.”
  • Diwas KC, Emory, “Empirical Research in Healthcare.”

7:00 PM – 9:30PM | Dinner (Alpenglow)

  • Chair: Nils Rudi
  • Dinner Speaker – Anton Wiranata, Senior Data Scientist at Overstock.com. “Artificial Intelligence and Machine Learning Applications in Operations.”

2017 Attendees

Anita Tucker, Boston University
Ayhan Aydin, George Mason University
Dan Iancu, Stanford University
Don Wardell, University of Utah DESB
Gabriel Weintraub, Columbia Business School
Gad Allon, Wharton (Kellogg)
Gemma Berenguer, Purdue University
Glen Schmidt, University of Utah
Guillaume Roels, UCLA
Henri Groenevelt, University or Rochester
Ilan Lobel, New York University
Jan Van Mieghem, Northwestern U, Kellogg
Jason Acimovic, Penn State
Kamalini Ramdas, London Business School
KC Diwas, Emory University
Kostas Bimpikis, Stanford University
Masha Shunko, University of Washington
Michael Toffel, Harvard
Morris Cohen, U of Pennsylvania (Wharton)
Nicolas Stier, Columbia
Nicole DeHoratius, U of Chicago, Booth School
Nicos Savva, London Business School
Nils Rudi, INSEAD
Omar Besbes, Columbia University
Ravi Anupindi, Michigan (Ross)
Robert Batt, Wisconsin
Tava Olsen, University of Auckland
Taylor Randall, U of Utah (David Eccles School)
Terry Taylor, U.C. Berkeley

2016 Agenda

Thursday, February 4, 2016

6:00 – 8:00 PM | Join the group at any time for an informal dinner – El Chanate restaurant   

Friday, February 5, 2016

7:00 AM – 7:30 AM | Full Breakfast (Primrose B)

7:30 AM – 10:00 AM | Session I (Primrose B)

On-Demand Service Platform

  • Garrett van Ryzin, Columbia University and Head of Dynamic Pricing Research, Uber Technologies, “Surge Pricing at Uber”
  • Terry Taylor, UC Berkeley, “On-demand Service Platforms”

10:00 AM – 4:45 PM | Winter Fun Activities – Snowbird/Alta Ski Resorts

4:45 PM – 6:45 PM | Session II (Primrose B)

Panel: The Innovation Cycle (joint panel with PSI Conference)

  • Chris Wasden, Executive Director, Sorenson Center for Discovery and Innovation
  • Paul Kirwin, CEO Channel Signal
  • Richard Finlayson, COO, Integrated Energy Companies

7:00 PM – 9:30PM | Dinner (Magpie)

  • Dinner Speaker – Todd Zenger, University of Utah. “The problem solving perspective of the firm.”

Saturday, February 6, 2016

7:00 AM – 7:30 AM | Full Breakfast (Primrose B)

7:30 AM – 10:00 AM | Session III (Primrose B)

  • Chair: Tava Olsen, University of Auckland
  • Adam Meirowitz, University of Utah, “Large population voting games.”
  • Santiago Balseiro, Duke University and Ilan Lobel, NYU, “Revenue Management in Online Ad Markets”

10:00 AM – 4:45 PM | Winter Fun Activities – Snowbird/Alta Ski Resorts

4:45 AM – 6:45 PM | Session IV (Primrose B)

Panel: Innovation Research Entrepreneurship in Academics (joint panel with PSI Conference)

  • Moderator: Rohit Verma, Cornell
  • Karl Ulrich, Vice Dean of Innovation, Wharton
  • Jay Barney, University of Utah, Chair of Entrepreneurship and Strategy
  • Glenn Prestwich, University of Utah, Director of Entrepreneurial Faculty Scholars

7:00 PM – 9:30PM | Dinner (Magpie)

  • Dinner Speaker – Karl Ulrich, Wharton, “Product Design”.

2016 Attendees

Jason Acimovic, Penn State
Gad Allon, Northwestern U, Kellogg
Santiago Balseiro, Duke University
Robert Batt, Wisconsin
Kostas Bimpikis, Stanford University
Kyle Cattani, Indiana University
Rene de Koster, Erasmus U, Rotterdam SOM, NL
Dan Iancu, Stanford University
Ozge Islegen, Northwestern
Ilan Lobel, New York University
Ruben Lobel, U of Pennsylvania (Wharton)
Joseph Milner, University of Toronto
Jaelynn Oh, University of Utah
Tava Olsen, University of Auckland
Nikolay Osadchiy, Emory University
Anton Ovchinnikov, Queen’s U, Kingston, Ontario
Chris Parker, Penn St
Nabita Penmetsa, University of Utah
Taylor Randall, U of Utah (David Eccles School)
Nicos Savva, London Business School
Glen Schmidt, University of Utah
Nicola Secomandi, Tepper School, Carnegie Mellon U
Masha Shunko, University of Washington
Terry Taylor, U.C. Berkeley
Doug Thomas, Penn State
Jan Van Mieghem, Northwestern U, Kellogg
Garrett van Ryzin, Columbia University
Don Wardell – University of Utah

2015 Agenda

Thursday, February 5, 2015

6:30 PM – 9:00 PM | Welcome Reception (El Chanate Mexican Restaurant)

Friday, February 6, 2015

7:00 AM – 7:30 AM | Breakfast Buffet (Superior Room Lobby)

7:30 AM – 10:00 AM | Session I (Superior Room)

Analytical Decision Making

  • Chair: Anton Ovchinnikov
  • Manel Baucells (DE for Decision Analysis at Mgt Science), USC & U Pompeu Fabra, “Satiation preferences: Theory and evidence”
  • Nikolay Osadchiy, Emory, “Behavioral anomalies in consumer wait-or-buy decisions and their implications for markdown management”
  • Ozge Islegen, Northwestern, “How to use big data for smarter energy management”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45 PM  – 6:45 PM | Session II (Superior Room)

Helping Create the Future

  • Chair: Glen Schmidt
  • Garrett Van Ryzin et al., Columbia, “Reflections on 10 years of Utah Op’s Conferences”
  • Jan Van Mieghem et al., Northwestern, “Major accomplishments of our field, and challenges & opportunities looking ahead”
  • Ludo Van der Heyden, INSEAD, “Fair Process at TELUS: implementation and impact”

7:00 PM – 9:30PM | Dinner (Summit Room)

  • Chair: Nicole DeHoratius
  • Dinner Speaker – Robbie Kellman Baxter, Peninsula Strategies, “The membership economy: What it is and why it matters”

Saturday, February 7, 2015

7:00 AM – 7:45 AM | Breakfast Buffet (Superior Room Lobby)

7:30 AM – 10:00 AM | Session III (Superior Room)

Books and MOOCs

  • Chair: Tava Olsen
  • Nils Rudi, INSEAD, “The New Product Bet”
  • Karl Ulrich, Wharton, “The threat and opportunity of MOOCs for MBA programs”
  • Taylor Randall, Utah, “The future of MBA education: A Dean’s perspective”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45 AM – 6:45 PM  | Session IV (Superior Room)

Exposure to New Research Outcomes and Opportunities

  • Chair: Nicole DeHoratius
  • Peter Bossaerts, Utah (Finance), “Exploring differences in strategic interaction among humans, and between humans and non-human primates”
  • Robbie Kellman Baxter, Peninsula Strategies, “Follow-up Q&A to ‘The membership economy: what it is and why it matters’”
  • David Sarley, Gates Foundation, “Addressing Last Mile Public Health Supply Chain Challenges and Solutions”

7:00 PM – 9:30PM | Dinner (Summit Room)

  • Chair: Glen Schmidt
  • Dinner Speaker – Scott Schaefer, Utah, “Roadside MB

2015 Attendees

Jason Acimovic, Penn State
Gad Allon, Northwestern U, Kellogg
Krishnan Anand, University of Utah
Atalay Atasu, Georgia Tech
Manel Baucells, USC and U Pompeu Fabra
Kostas Bimpikis, Stanford University
Nicole DeHoratius, U of Chicago, Booth School
Manu Goyal, University of Utah
Dan Iancu, Stanford University
Ozge Islegen, Northwestern
Mirko Kremer, Penn State University
Joseph Milner, University of Toronto
Jaelynn Oh, University of Utah
Tava Olsen, University of Auckland
Chris Parker, Penn St
Nabita Penmetsa, University of Utah
Taylor Randall, U of Utah (David Eccles School)
Robin Roundy, Brigham Young University
Nils Rudi, INSEAD
Nicos Savva, London Business School
Glen Schmidt, University of Utah
Nicola Secomandi, Tepper School, Carnegie Mellon U
Amitabh Sinha, U of Michigan (Ross School of Business)
Terry Taylor, U.C. Berkeley
Doug Thomas, Penn State
Ludo Van der Heyden, INSEAD
Jan Van Mieghem, Northwestern U, Kellog
Garrett van Ryzin, Columbia University
Don Wardell, University of Utah

2014 Agenda

Thursday, February 6, 2014

7:00 PM – 9:00 PM | Welcome Reception (Superior Room)

  • Welcome by Krishnan Anand

Friday, February 7, 2014

7:00 AM – 7:30 AM | Breakfast Buffet (Superior Room Lobby)

7:30 AM – 10:00 AM | Session 1 (Superior Room)

Innovations in Industry and Teaching

  • Chair: Glen Schmidt
  • John Langell, “Medical innovations and lean initiatives at the U of Utah”
  • Doug Hunter, UAMPS, “The power grid: challenges for sustainable energy”
  • Jared Stein (Instructure), Jan van Mieghem, and Gad Allon, Kellogg School, “Innovations in education”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45PM  – 6:45 PM | Session 2 (Superior Room)

Operations opportunities related to the data explosion

  • Chair: Anton Ovchinnikov
  • John Elder, President, Elder Research, “Data analytics – an industry perspective”
  • David Wellman, Director of software development, Myriad Genetics, and Richard Wellman, Mathematics Department, Westminster College: “Panel discussion on data analysis and education”

7:15 PM -8:15PM | Dinner (Summit Room)

  • Chair: Nicole DeHoratius
  • Dinner speaker- Tom Stockham, CEO Experticity: “Value of People with Helpful Expertise”

Saturday, February 8, 2014

7:00 AM – 7:30 AM | Breakfast Buffet (Superior Room Lobby)

7:30 AM – 10:00 AM | Session 3 (Superior Room)

Regulation Issues in Sustainable Operations

  • Chair: Gal Raz
  • Gal Raz, Darden School, “The social impacts of product design choices in primary and secondary markets under regulation: a life-cycle approach”
  • Atalay Atasu, Georgia Tech, “Extended producer responsibility, secondary markets, and export bans”
  • Tim Kraft, Darden School, “Competing on toxicity: The impact of supplier prices and regulation on manufacturers’ substance replacement strategies”

10:00 AM – 4:00 PM | Outdoor Activities – Snowbird/Alta Ski Resorts

4:45 AM – 6:45 PM | Session 4 (Superior Room)

Varied Perspectives on Research in Operations

  • Chair: Tava Olsen
  • Christophe Giraud-Carrier, BYU Computer Science, “Mining social media data for health trends”
  • Feryal Erhun, Stanford, “Operations initiatives at Stanford’s Clinical Excellence Research Center”
  • Gemma Berenguer, Purdue, “Challenges and strategies in managing nonprofit operations”

7:00 PM -9:30PM | Dinner (Summit Room)

  • Chair: Glen Schmidt
  • Dinner speaker- John Elder, “Perspectives on the way data is changing firm operations”

2014 Attendees

Gad Allon, Northwestern U, Kellogg
Atalay Atasu, Georgia Tech
Gemma Berenguer, Purdue University
Morris Cohen, U of Pennsylvania (Wharton)
Nicole DeHoratius, U of Chicago, Booth School
Tava Olsen, University of Auckland
Kamalini Ramdas, London Business School
Nils Rudi, INSEAD
Nicos Savva, London Business School
Masha Shunko, University of Washington
Terry Taylor, U.C. Berkeley
Jan Van Mieghem, Northwestern U, Kellogg
Krishnan Anand, University of Utah
Kostas Bimpikis, Stanford University
Jérémie Gallien, London Business School
Francois Giraud-Carrier, U of Illisois Springfield
Manu Goyal, University of Utah
Tim Kraft, UVA Darden
Mirko Kremer, Penn State University
Clara Magram, Columbia
Anton Ovchinnikov, Queen’s U, Kingston, Ontario
Chris Parker, Penn St
Margaret Pierson, Dartmouth
Taylor Randall, U of Utah (David Eccles School)
Gal Raz, Western Ontario (Ivey)
Glen Schmidt, University of Utah
Amitabh Sinha, U of Michigan (Ross School of Business)
Jeff Stratman, TCU
Garrett van Ryzin, Columbia University

2013 Agenda

Thursday, February 7, 2013

6:30 PM – 9:00 PM | Welcome Reception

Friday, February 8, 2013

7:00 – 7:30AM | Breakfast buffet (Wasatch Room)

7:30 – 10:00 AM | Session I: Sport Analytics (Wasatch Room)

  • Chair : Nils Rudi (INSEAD)
  • Troy Flanagan, Director of High Performance, United States Ski and Snowboard Association “New Technologies and Strategies to Enhance Athletic Performance”
  • Dean Oliver, Director of Production Analytics, ESPN “Analytics in Basketball and Football”

10:00 AM  – 4:00 PM | Outdoor activities – Snowbird/Alta Ski Resorts

4:45 – 6:45 PM | Session II: Representing Players and Politicians  (Wasatch Room)

  • Chairs: Jan van Mieghem (Northwestern University) and Garrett Van Ryzin (Columbia University)
  • Ritch A. Winter, Professional Hockey Agent and Consultant, “Representing Money Players: An Agent’s Perspective”
  • Todd Craney, “Analytics of a Presidential Campaign”

7:15 – 8:15 PM | Dinner (Magpie Room)

  • Todd Craney, “Behind the Scenes Look at a Campaign”
  • Chair: Glen M. Schmidt (University of Utah)

Saturday, February 9, 2013

7:00 – 7:30 AM | Breakfast buffet (Wasatch Room)

7:30 – 9:30 AM | Session III – Industry Driven Research (Wasatch Room)

  • Chairs: Jeff Stratman and Manu Goyal (University of Utah)
  • Jeremy Gallien (London Business School), “Motivating Research Through Industry Interaction”
  • Mike Boyle (University of Utah), “Sports Analytics from a Consultant’s Perspective”

10:00 AM – 4:00 PM | Outdoor activities – Snowbird/Alta Ski Resorts

4:45 – 6:45 PM | Session IV – Primer on Behavioral Research: Learning from Marketing (Wasatch Room)

  • Chairs: Eitan Zemel (NYU) and Krishnan Anand (University of Utah)
  • Arul Mishra (University of Utah) “Behavioral Research in Marketing”
  • Himanshu Mishra (University of Utah) “Behavioral Research in Marketing”
  • Panel: Atalay Atasu (Georgia Tech), Anton Ovchinnikov (University of Virginia) and Mirko Kremer (Penn State), “Behavioral Operations”

7:00 – 9:30 PM | Closing Dinner  (Magpie Room)

  • Chair: Nils Rudi (INSEAD)

2013 Attendees

Gad Allon, Northwestern U, Kellogg
Atalay Atasu, Georgia Tech
Nicole DeHoratius, U of Chicago, Booth Schoo
Henri Groenevelt, University or Rochester
Tava Olsen, University of Auckland
Guillaume Roels, UCLA
Nils Rudi, INSEAD
Nicos Savva, London Business School
Masha Shunko, University of Washington
Terry Taylor, U.C. Berkeley
Hyun-Soo Ahn, Ross School, U of Michigan
Krishnan Anand, University of Utah
Robert Bray, Northwestern
Wedad Elmaghraby, U of MD (Smith School)
Qi Feng, Purdue University
Mark Ferguson, South Carolina
Jérémie Gallien, London Business School
Francois Giraud-Carrier, U of Illisois Springfield
Manu Goyal, University of Utah
Ozge Islegen, Northwestern
Mirko Kremer, Penn State University
Guoming Lai, University of Texas at Austin
Xiaoyuan Lu, U of North Carolina at Chapel Hill
Joseph Milner, University of Toronto
Anton Ovchinnikov, Queen’s U, Kingston, Ontario
Margaret Pierson, Dartmouth
Gal Raz, Western Ontario (Ivey)
Glen Schmidt, University of Utah
Nicola Secomandi, Tepper School, Carnegie Mellon U
Noam Shamir, Tel Aviv University
Hyo Duk Shin, Northwestern (Kellogg School) Now at UCSD
Robert Shumsky, Tuck School at Dartmouth
Amitabh Sinha, U of Michigan (Ross School of Business)
Greys Sosic, University of Southern California
Jeff Stratman, TCU
Doug Thomas, Penn State
Bo van der Rhee, Nyenrode Business Universiteit
Garrett van Ryzin, Columbia University
Eitan Zemel, New York University

2012 Agenda

Thursday, February 9, 2012

7:00 – 9:00 PM | Welcome reception (Wasatch)

Friday, February 10, 2012

7:00 – 7:45 AM | Breakfast buffet (Wasatch)

7:45 – 10:00 AM | Session I (Wasatch)

  • Chair : Nils Rudi (INSEAD)
  • Gabriel Weintraub (Columbia), joint work with Sang Won Kim (Columbia) and Marcelo Olivares (Columbia) “Structural Estimation of a Large-Scale Procurement Combinatorial Auction: The Chilean School Meals Project”
  • Mirko Kremer (Penn State University), joint work with Enno Siemsen (University of Minnesota) and Doug Thomas (Penn State University) “The Behavioral Benefits and Pitfalls of Top-Down and Bottom-Up Forecasting Processes”
  • Nils Rudi (INSEAD), joint work with Henry Groenevelt (University of Rochester) “Sports Analytics”

10:00 AM – 4:00 PM | Outdoor activities – The Alta Snowbird Ski Resort

4:00-4:45 PM | Light afternoon snacks (Wasatch)

4:45 – 6:45 PM | Session II – Healthcare Applications and Opportunities (Wasatch)

  • Chair : Anita Tucker (Harvard)
  • Nicole DeHoratius (Zaragoza Logistic Center), joint work with Thomas Lee (), Tava Olsen (University of Auckland), and Lijie Song (Zaragoza Logistic Center) “Reducing Length of Stay in Hospital Emergency Rooms through Process Redesign.
  • Dr. Robert Behar (North Cyprus Medical Center, TX) “North Cypress Medical Center Emergency Room: A Patient Centered / Operations Driven Improvement Program”
  • Scott Heisler (Kaiser Permanente) “title forthcoming”

7:15 – 8:15 PM | Dinner (Maybird)

“Managing Clinical Processes: Doing Well by Doing Good”

  • Keynote speaker, Brent James (Intermountain Healthcare), winner of Columbia’s Deming Award

Saturday, February 11, 2012

7:00 – 8:00 AM | Breakfast buffet (Wasatch)

8:00 – 10:00 AM |  Session III – Humanitarian Operations (Wasatch)

  • Chair: Terry Taylor (UC Berkeley)
  • Jay Swaminathan (UNC Chapel Hill) “Impact of the timing of disbursements for therapeutic food products in Africa”
  • Julie Swann (Georgia Tech) “Access to services in health and humanitarian networks”
  • Terry Taylor (UC Berkeley)”Subsidizing the distribution channel: donor funding to improve the availability of malarial drugs”

10:00 AM – 4:00 PM | Outdoor activities – The Snowbird and Alta Ski Resorts

4:00-5:00 PM |  Light afternoon snacks (Wasatch)

5:00 – 6:20 PM | Session IV – Humanitarian Operations (cont’d) (Wasatch)

  • Elisa Long (Yale) “Mathematically modeling a portfolio of HIV interventions with application to South Africa”
  • Gal Raz (University of Virginia), joint work with Anton Ovchinnikov (University of Virginia) “Newsvendor Model with Pricing for Public Interest Goods”

6:20 – 7:00 PM | Session V – Teaching Innovations (Wasatch)

7:00 – 9:30 PM | Dinner (Aerie Restaurant on the 10th floor of the Cliff Lodge)

2012 Attendees

Kyle Cattani, Indiana University
Scott Heisler, Kaiser Permanente
Tava Olsen, University of Auckland
Gal Raz, University of Virginia
Jayashankar Swaminathan, U.N.C. Chapel Hill
Julie Swann, Georgia Tech
Anita Tucker, Harvard University
Bo van der Rhee, Nyenrode Business Universiteit
Garrett van Ryzin, Columbia University
Glen Schmidt, University of Utah

2010 Agenda

Thursday, January 28, 2010

7:00 – 9:00 PM | Welcome Dinner (Bobcat Ballroom)

  • Opening remarks by Dean Taylor Randall

Friday, January 29, 2010

7:00 – 8:00 AM | Breakfast buffet

8:00 – 10:00 AM | Session I: – The Clock is Ticking: Time-Based Service Performance Metrics – Bobcat Ballroom

  • Chair : Morris Cohen, The Wharton School of the University of Pennsylvania
  • Gad Allon, Kellogg School, Northwestern University, “How Much Is a Reduction of Your Customers’ Wait Worth? An Empirical Study of the Fast-Food Drive-Thru Industry Based on Structural Estimation Methods”
  • Senthil K. Veeraraghavan, The Wharton School, U. of Pennsylvania “Quality-Speed Conundrum: Tradeoffs in Customer-Intensive Services”
  • Morris Cohen, The Wharton School, University of Pennsylvania “Impact of Performance Based Contracting on Product Reliability: An Empirical Analysis”

This session will review some recent results concerning the management of service systems that focus on time based performance metrics. After a brief overview of each paper the session will be open for discussion on the implications for research and teaching.

10:00 AM – 4:00 PM | Outdoor activities – The Canyons Ski Resort

5:00 – 7:00 PM | Session II: What OM might learn from medical research (Bobcat Ballroom)

  • Panel Chair and Moderator: Glen M. Schmidt, Eccles School of Business, University of Utah
  • B. K. Kishore, Professor of Medicine and Physiology, U. of Utah & VA Medical Center”Kidney Functioning: What Can We Learn from Operations?”
  • Erik Barton, M.D., M.B.A., Chief, Division of Emergency Medicine, Asst. VP of Health System Quality, Assoc. Prof. of Surgery, U. of Utah “Operations Management in the Emergency Room”

7:00 – 9:00 PM | Dinner (Bobcat Ballroom)

Point-Counterpoint: Business Models and their relevance to Operations

  • Speaker Ludo Van der Heyden, INSEAD Business School, France
  • Background reading: “Toward a Theory of Business Model Innovation within Incumbent Firms” by Ludo Van der Heyden | Slides

Reactions:
Jan Van Mieghem, Kellogg School of Management, Northwestern University
Brian Tomlin, Tuck School of Business at Dartmouth
Eitan Zemel, Stern School of Business, New York University
Followed by discussion.

Saturday, January 30, 2010

7:00 – 8:00 AM | Breakfast buffet

8:00 – 10:00 AM | Session III: Caveat Emptor: Operations and the Customer (Bobcat Ballroom)

  • Chair: Garrett van Ryzin, Graduate School of Business, Columbia University

10:00 AM – 4:00 PM | Outdoor activities – The Canyons Ski Resort

4:45 – 6:45 PM | Session IV: Dollars and Sense: Operations and Governance (Bobcat Ballroom)

  • Chair: Krishnan Anand, Eccles School of Business, University of Utah
  • Terry A. Taylor, Haas School of Business, UC Berkeley“Competitors as Whistle-blowers in Enforcement of Product Standards”
  • Yehuda Bassok, Marshall School of Business, University of Southern California “Incentives For Development and Production of New Drugs and Vaccines in Low Income Countries”
  • Eitan Zemel, Stern School of Business, New York University  “Observations on the Financial Crisis from an Operations Point of View”

7:00 – 9:00 PM | Dinner and closing remarks by Dean Taylor Randall – The Cabin Restaurant at the Grand Summit Hotel

Transportation by shuttle will be provided.

2010 Attendees

Gad Allon, Northwestern University (Kellogg School of Management)
Krishnan Anand, University of Utah
Yehuda Bassok, University of Southern California (Marshall School of Business)
Morris Cohen, University of Pennsylvania (The Wharton School)
Sriram Dasu, University of Southern California (Marshall School of Business)
Nicole DeHoratius, University of Portland
Tom Foster, Brigham Young University
Manu Goyal, University of Maryland
Harry Groenevelt, University of Rochester
Joseph Milner, University of Toronto
Tava Olsen, Washington University in St. Louis
Taylor Randall, University of Utah
Glen Schmidt, University of Utah
Nicolas Stier, Columbia University
Jeff Stratman, University of Utah
Terry Taylor, University of California, Berkeley
Sriram Thirumalai, University of Utah
Brian Tomlin, Dartmouth (The Tuck School of Business)
Weiyu Tsai, University of Utah
Tunay Tunca, Stanford University
Ludo Van der Heyden, INSEAD
Bo Van der Rhee, Nyenrode Business Universiteit
Jan Van Mieghem, Northwestern University (Kellogg School of Management)
Garrett van Ryzin, Columbia University
Senthil Veeraraghavan, University of Pennsylvania (The Wharton School)
Don Wardell, University of Utah
Eitan Zemel, New York University (The Stern School)

2009 Agenda

Sunday, January 25, 2009

7:00 – 9:00 PM | Welcome Dinner (Magpie B)

Monday, January 26, 2009

7:00 – 8:00 AM | Breakfast buffet (Wasatch)

8:00 – 10:00 AM | Teaching Innovations in Operations (Wasatch)

  • Nils Rudi – INSEAD> Jan Van Mieghem – Northwestern University

10:00 AM – 4:00 PM | Outdoor activities – Snowbird Ski Resort

5:00 – 6:30 PM | Experiments in Operations Management (Magpie B Room)

  • Elena Katok – Pennsylvania State University

6:30 – 9:00 PM | Dinner with Clark Campbell (O.C. Tanner) as speaker (Magpie B Room)

Tuesday, January 27, 2009

8:00 – 9:00 AM | Breakfast buffet (Wasatch)

9:00 AM – 12:00 PM | Outdoor activities – Snowbird Ski Resort

12:00 – 1:30 PM | Lunch at Watson’s Shelter in Alta (Alta Ski Resort)

1:30 – 4:00 PM | Outdoor activities – Snowbird Ski Resort

4:30 – 6:30 PM | Environmental Research in Operations Management (Magpie B Room)

  • Sybille van den Hove – Scientific Committee of the European Environmental Agency> Charles Corbett – UCLA

6:45 – 9:00 PM | Dinner (Aerie Restaurant)

2009 Attendees

Gad Allon, Northwestern University (Kellogg School of Management)
Morris Cohen, University of Pennsylvania (The Wharton School)
Nicole DeHoratius, University of Portland
Wedad Elmaghraby, University of Maryland
Mark Ferguson,Georgia Tech
Jérémie Gallien, MIT Sloan School of Management
Noah Gans, University of Pennsylvania (The Wharton School)
Harry Groenevelt, University of Rochester
Elena Katok, Penn State University
Mirko Kremer, Penn State University
Marc Le Menestrel, University Pompeu Fabra
Costis Maglaras, INSEAD
Tava Olsen, Olin Business School
Edieal Pinker, Yale University
Taylor Randall, University of Utah
Nils Rudi, INSEAD
Glen Schmidt, University of Utah
Jeff Stratman, University of Utah
Douglas Thomas, Penn State University
Ludo Van der Heyden, INSEAD
Bo Van der Rhee, Nyenrode Business Universiteit
Jan Van Mieghem, Northwestern University (Kellogg School of Management)
Garrett van Ryzin, Columbia University
Chris Voss, London Business School
Don Wardell, University of Utah
Eitan Zemel, New York University (The Stern School)