Paul Hu

David Eccles Professor of Information Systems, Faculty Scholar, & Faculty Fellow

Department of Operations and Information Systems

Faculty, Tenure Track

Paul Hu is a David Eccles Chair Professor in the Department of Operations and Information Systems. His research interests include technology use, evaluations, and impacts, business intelligence and analytics information technology in health care, technology implementation in organizations, and e-commerce.

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Education
  • Bachelor of Science 1987, Chemical Engineering, National Taiwan University of Science and Technology
  • Master of Science 1992, Management Information Systems, University of Arizona
  • Ph.D. 1998, Management Information Systems, University of Arizona
Honors & Awards
  • Celebrate U: Extraordinary Faculty Achievement; University of Utah; April 5, 2017.
  • INFORMS Information Systems Society “Design Science Award” (2016); with Xiao Fang, Olivia Sheng, Lionel Li and Xue Bai; December 2016.
  • Faculty Research Award, David Eccles School of Business, University of Utah, 2016.
  • David Eccles Chair Professor, University of Utah, July 2015 – Present.
  • David Eccles Professor of Information Systems, University of Utah, July 2012 – June 2015.
  • David Eccles Scholar, University of Utah, 2009 – 2012.
  • David Eccles Faculty Fellow, University of Utah, 2003 – 2009.
  • Best Professor Award, IEMBA, HKUST, 2008.
  • Have three papers in the top 10 most cited health information technology papers published in information system journals (1985 – 2011), based on Web of Science citation count, ” Romanow et al. 2012, MIS Quarterly, 36(3).
  • Have one paper in the top 10 most cited papers published at Decision Sciences, http://onlinelibrary.wiley.com/journal/10.1111/(ISSN)1540-5915/homepage/MostCited.html
  • Among the most productive IS authors identified in “Analyzing Information Systems Researchers’ Productivity and Impacts: A Perspective on the H Index,” ACM Transactions on Management Information Systems, June 2011.
  • Among the most prolific IS researchers (1999-2013), Li et al. (2013), Research Policy.
  • Among the top IS researchers of the Pacific Asia Conference on Information Systems (1993 – 2008), identified in “A Social Network Analysis of the Co-authorships Network of the Pacific Asia Conference on Information Systems From 1993 to 2008.”
  • Among the “Top 50” most productive IS authors globally (1999-2003), as identified in “Analyzing IS Research Productivity: An Inclusive Approach to Global IS Scholarship,” European Journal of Information Systems, Vol.16, 2007, pp.36-53.
  • George S. Eccles Emerging Scholar, University of Utah, July 2001 – June 2003.
  • Runner-up, The Franklin Prize for Teaching Excellence, MBA Core, 2006, HKUST.
  • Best Paper Award, Information Systems in Health Care Track, the 33rd Hawaii International Conference on Systems Sciences (HICSS-33), January 2000, Hawaii.
  • Recipient of Taiwan – University of Arizona Exchange Scholarships, 1990-1992.
  • Delegation member of Taiwan R.O.C. attending the 8th International Youth for Science, London, England, July-August 1987.
Teaching
  • IS 7990-001 Cont Registration PhD
  • IS 6010-001 Information Technology
  • IS 6010-002 Information Technology
  • IS 6010-003 Information Technology
  • IS 7910-001 Special Study PhD
  • IS 7970-001 Thesis Research-PhD
  • IS 7980-001 Faculty Consultation
  • IS 7990-001 Cont Registration PhD
  • IS 6010-001 Information Technology
  • IS 7970-002 Thesis Research-PhD
Publications
  • V. Venkatesh, T. Sykes, F. Chan, J. Thong, and P. J. Hu, “Antecedent and Consequences of Internet Addition: A Study on Parent-Child Dyads,” Management Information Systems Quarterly (forthcoming).
  • X. Fang and P. J. Hu, “Top Persuader Prediction for Social Networks,” Management Information Systems Quarterly, Vol. 42, No.1, pp. 63–82, 2018.
  • P. J. Hu, H. Hu, and X. Fang, “Examining the Mediating Roles of Cognitive Load and Performance Outcomes in User Satisfaction with a Website: A Field Quasi-Experiment,” Management Information Systems Quarterly, Vol.41, No.3, pp.975–988, 2017.
  • Y. Gao, A. Xu, P. J. Hu, and T. Cheng, “Incorporating Association Rule Networks in Feature Category-Weighted Naive Bayes Model to Support Weaning Decision Making,” Decision Support Systems, Vol.96, pp.27–38, 2017.
  • P. J. Hu, H. Hu, C. Wei, and P. Hsu, “Examining Firms’ Green Information Technology Practices: A Hierarchical View of Key Drivers and Their Effects,” Journal of Management Information Systems, Vol.33, No.4, pp.1149–1179, 2016.
  • V. Venkatesh, J. Thong, F. Chan, and P. J. Hu, “Managing Citizens’ Uncertainty in E-government Services: The Mediating and Moderating Roles of Transparency and Trust,” Information Systems Research, Vol.27, No.1, pp. 87–111, 2016.
  • H. Yen, P. J. Hu, S. Hsu, and E. Li, “A Multilevel Approach to Examine Employees’ Loyal Use of ERP Systems in Organizations,” Journal of Management Information Systems, Vol.32, No.4, pp. 144–178, 2015.
  • J. Yu, P. J. Hu, and T. Cheng, “Role of Affect in Self-Disclosure on Social Network Websites: A Test of Two Competing Models,” Journal of Management Information Systems, Vol.32, No.2, pp. 239–277, 2015.
  • Y. Lee, P. J. Hu, and C. Tu, “Ontology-Based Mapping for Automated Document Management: A Concept-based Technique for Word Mismatch and Ambiguity Problems in Document Clustering,” ACM Transactions on Management Information Systems, Vol.6, No.1, pp. 4-1 – 4-22, 2015.
  • P. Hsu, P. J. Hu, C. Wei, and J. Huang, “Green Purchasing by MNC Subsidiaries: The Role of Local Tailoring in the Presence of Institutional Duality,” Decision Sciences, Vol.45, No.4, pp.647-682, 2014.
  • P. J. Hu, S. Al-Gahtani, and H. Hu, “Arabian Workers’ Acceptance of Computer Technology: A Model Comparison Perspective,” Journal of Global Information Management, Vol.22, No.2, pp.1-22, 2014
  • Y. Dang, Y. Zhang, P. J. Hu, S. Brown, Y. Ku, J. Wang, and H. Chen, “An Integrated Framework for Analyzing Multilingual Content in Web 2.0 Social Media,” Decision Support Systems, Vol.61, pp.126-135, 2014.
  • H. Hu, S. Al-Gahtani, and P. J. Hu, “Examining the Moderating Role of Gender in Arabian Workers’ Acceptance of Computer Technology”, Communications of the Association for Information Systems, Vol.33, Article 4, 2013.
  • E. Wang, H. Hu, and P. J. Hu, “Examining the Role of Information Technology in Cultivating Firms’ Dynamic Marketing Capabilities,” Information and Management, Vol.50, pp. 336-343, 2013.
  • Y. Lee, P. J. Hu, T. Cheng, T. Huang, and W. Chuang, “A Preclustering-Based Ensemble Learning Technique for Acute Appendicitis Diagnoses,” Artificial Intelligence in Medicine, Vol.58, No.2, pp. 115-124, 2013.
  • F. Xiao, P. J. Hu, L. Li, and W. Tsai, “Predicting Adoption Probabilities in Social Networks,” Information Systems Research, Vol.24, No.1, pp. 128-145, 2013.
  • X. Fang, P. J. Hu, M. Chau, H. Hu, Z. Yang, and O. Liu Sheng, “A Data-Driven Approach to Measure Web Site Navigability,” Journal of Management Information Systems, Vol. 29, No.2, pp. 173-212, 2012.
  • Y. Dang, Y. Zhang, H. Chen, S. Brown, P. J. Hu, and J. Nunamaker, “Theory-Informed Design and Evaluation of An Advanced Search and Knowledge Mapping System in Nanotechnology,” Journal of Management Information Systems, Vol.28, No.3, pp. 101-129, 2012.
  • P. J. Hu, and W. Hui, “Examining the Role of Learning Engagement in Technology-Mediated Learning and Effects on Learning Effectiveness and Satisfaction,” Decision Support Systems, Vol. 53, No.4, pp. 782-792, 2012.
  • Y. Lee, P. J. Hu, T. Cheng, and Y. Hsieh, “Positive-Example Learning for Content-Based Product Recommendations: A Cost-Sensitive Learning Technique,” Decision Support Systems, Vol.53, No.1, pp. 245-256, 2012.
  • Y. Chen, S. Brown, P. J. Hu, C. King, and H. Chen, “Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management through the Lens of Loose Coupling,” Information Systems Research, Vol.22, pp. 447-468, 2011.
  • Y. Lee, C. Wei, and P. J. Hu, “An Ontology-based Technique for Preserving User Preferences in Document-Category Evolutions,” Journal of the American Society for Information Science and Technology, Vol.62, No.3, pp. 507-520, 2011.
  • R. M. Cornell, M. Eining, and P. J. Hu, “the Effects of Process Accountability on Individuals’ Use of a Familiar Technology,” Journal of Information Systems (AAA), Vol.25, No.1, pp. 109-128, 2011.
  • P. J. Hu, and H. Chen, “Analyzing Information Systems Researchers’s Productivity and Impacts: A Perspective on the H index,” ACM Transactions on Management Information Systems; Vol.2, No.2, Article 7, 2011.
  • S. Kaza, P. J. Hu, H. Hu, and H. Chen, “Designing, Implementing, and Evaluating Information Systems for Law Enforcement: A Long-Term Design-Science Research Project,” Communications of the AIS, Vol.29, Article 28, 2011.
  • F. Chan, J. Thong, V. Venkatesh, S. Brown, and P. J. Hu, “Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology,” Journal of the Association for Information Systems, Vol.11, Issue 10, 2010, Article 2 (available at: http://aisel.aisnet.org/jais/vol11/iss10/2).
  • P. J. Hu, F. Hsu, H. Hu, and H. Chen, “Agency Satisfaction with Electronic Record Management Systems: A Large-Scale Survey Study,” Journal of the American Society for Information Science and Technology, Vol.61, No.12, 2010, pp.2559-2574.
  • L. Lin, P. J. Hu, O. Liu Sheng, and J. Lee, “Is Stickiness Profitable for Electronic Retailers? An Analysis of Within-Session Visiting Behaviors,” Communications of the ACM, Vol.53, No.3, 2010, pp. 132-136.
  • X. Ding, P. J. Hu, R. Verma, and D. Wardell, “The Impact of Service System Design and Flow Experience on Customer Satisfaction in Online Financial Services,” Journal of Service Research, Vol.13 No.1, 2010, pp. 96-110.
  • T. Cheng and P. J. Hu, “A Data-Driven Approach to Manage the Length of Stay for Appendectomy Patients,” IEEE Transactions on Systems, Man, and Cybernetics—Part A: Systems and Humans, Vol.39, No.6, 2009, pp. 1339-1347.
  • P. J. Hu, H. Hu E. Chu, and F. Hsu, “E-Government 2.0 in Asia: Trends, Opportunities and Challenges,” IEEE Intelligent Systems, Vol. 24, No.5, 2009, pp. 82-86.
  • C. Wei, P. J. Hu, and Y. Lee, “Preserving User Preferences in Automated Document-Category Management: An Evolution-Based Approach,” Journal of Management Information Systems, Vol.25, No.4, 2009, pp.109-143.
  • P. J. Hu, S. Brown, J. Thong, F. Chan, and K.Y. Tam, “Determinants of Service Quality and Continuance Intention of Online Services: The Case of eTax,” Journal of the American Society for Information Science and Technology, Vol.60, No.2, 2009, pp. 292-306.
Presentations
  • J. Yu, & P. J. Hu. (2014) Examining Formation Process and Antecedents of Online Privacy Concerns. Conference Paper, Refereed, Presented, 11/2014.
  • J. Yu, & P. J. Hu, and T. Cheng. (2012) Examining Self-Disclosures on Social Network Sites, Workshop on eBusiness. Conference Paper, Refereed, Presented, 12/2012.
  • H. Hu, & W.L. Moore, and P.J. Hu. (2012) Incorporating User Perceptions and Product Attributes in Software Product Design and Evaluation, ICIS. Conference Paper, Refereed, Presented, 12/2012.
  • P. J. Hu, & X. Wan, Y. Dang, C.A. Larson, and H. Chen. (2012) Evaluating An Integrated Forum Portal for Terrorist Surveillance and Analysis, IEEE International Conference on Intelligence and Security Informatics. Conference Paper, Refereed, Presented, 06/2012.
  • Y. Lee, & P. J. Hu, T. Chu, T. Cheng, and H. Chen. (2011) A Temporal Frequent Itemset-based Clustering Approach for Discovering Event Episodes from News Sequence, PACIS. Conference Paper, Refereed, Presented, 07/2011.
  • H. Hu, & Al-Gahtani, and P. J. Hu. (2010) Examining Gender Effects in Technology Acceptance by Arabian Workers: A Survey Study (PACIS). Conference Paper, Refereed, Presented, 07/2010.
  • P. J. Hu, & W. Hui. (2010) Examining Effects of Technology-Assisted Learning on Learning Effectiveness and Satisfaction: A quasi-Experimental Study (PACIS). Conference Paper, Refereed, Presented, 07/2010.
  • Y. Lee, & P. J. Hu, W. Chuang, T. Cheng and Y. Ku. (2010) Supporting Acute Appendicitis Diagnosis: A Pre-Clustering-Based Classification Technique (PACIS). Conference Paper, Refereed, Presented, 07/2010.
  • Y. Lee, & P. J. Hu, T. Cheng, and Y. Cheng. (2009) Positive Example Learning for Content-Based Recommendations: A Cost-Sensitive Learning Approach (ICIS). Conference Paper, Refereed, Other, 12/2009.
  • P. Ward, & P. J. Hu, and C. Wei. (2009) Sacrificing the Holy Cows: A Firm-Level Study of Using Willingness-to-Cannibalize to Drive Innovative Software Project Management (IRWITPM 2009). Conference Paper, Refereed, Presented, 12/2009.
  • Hu, P., & E. Wang, H. Hu, and P.J. Hu. (2009). Examining the Role of Information Technology in Ciltivating Firms’ Dynamic Marketing Capabilities. ICEB 2009. Conference Paper, Other, 11/2009.
  • Hu, P., & P. J. Hu, H. Chen, and H. Hu. (2009). Law Enforcement Officers’ Acceptance of Advanced E-Government Technology: A Survey Study of COPLINK Mobile. ICEC 2009. Conference Paper, Other, 08/2009.
  • Hu, P., & C. Lan, Y. Lee, T. Cheng, C. Wei, and P. J. Hu. (2009). Overcoming Small-sized Training Set Problem in Content-based Recommendation: A Collaborative-based Training Expansion Approach. ICEC 2009. Conference Paper, Other, 08/2009.
  • Hu, P., & F. Hsu, P. J. Hu. H. Chen, and C. Yu. (2009). The Strategic Co-Alignment for Implementing Information Systems in E-Government. PACIS 2009. Conference Paper, Other, 07/2009.
  • Hu, P., & F. Hsu, P. J. Hu, H. Chen, and H. Hu. (2008). Examining Agencies’ Satisfaction with Electronic Record Management Systems in e-Government: A Large Scale Survey Study. the 7th Workshop on E-Business. Conference Paper, Other, 12/2008.
  • Hu, P., & W. Hui and P.J. Hu. (2008). Examining End-User Information Security Compliance: An Exploratory Study. the 7th Workshop on E-Business. Conference Paper, Other, 12/2008.
  • Hu, P., & T. Cheng, and P. J. Hu. (2007). Content-based Recommendations Using Positive-Only Examples: A Single-Class Learning Approach. Workshop on e-Business. Conference Paper, Other, 12/2007.
  • Hu, P., & M. Chau, P. Chau, and P. J. Hu. (2007). Incorporating Hyperlink Analysis in Web Page Clustering. Workshop on e-Business. Conference Paper, Other, 12/2007.
  • Hu, P., & C. Yu, and P. J. Hu. (2007). Rethinking the Relationship between Ubiquitous Government and Electronic Government. 11th Pacific Asia Conference on Information Systems. Conference Paper, Other, 07/2007.
  • Hu, P., & P. J. Hu, D. Zeng, H. Chen, C.A. Larson, and C. Tseng. (2007). A Web-based System for Infectious Disease Data Integration and Sharing: Evaluating Outcome, Task Performance Efficiency, User Information Satisfaction, and Usability. NSF BioSurveillance Workshop. Conference Paper, Other, 05/2007.
  • Hu, P., & C. Yu, and P. J. Hu. (2007). Examining the Impacts of Institutional Framework on E-Government Infrastructures: A Study of Hong Kong Experiences. 40th Hawaii International Conference on System Science. Conference Paper, Other, 01/2007.
  • Hu, P., & X. Fang, M. Chau, P.J. Hu, Z. Yang, and O. Liu Sheng. (2006). Web Mining–Based Objective Metrics for Measuring Website Navigability. International Conference on Information Systems (ICIS 2006). Conference Paper, Other, 12/2006.
  • Hu, P., & F. Hsu, P. J. Hu, and H. Chen. (2006). Examining the Business Technology Alignment in Government Agencies: A Study of Electronic Record Management System in Taiwan. Pacific Asia Conference on Information Systems (PACIS 2006). Conference Paper, Other, 07/2006.
  • Hu, P., & P. Chau, P. J. Hu, B. Lee, and R. Ng. (2006). Consumers’ Trust in Online Vendors and Their Drop-out Decisions: A Cross-Country Study. Pacific Asia Conference on Information Systems (PACIS 2006). Conference Paper, Other, 07/2006.
  • Hu, P., & P. J. Hu, D. Cui, and A. Sherwood. (2006). Examining Cross-Agency Collaborations in E-Government Initiatives. the 39th Hawaii International Conference on System Science. Conference Paper, Other, 01/2006.
Service
  • Associate Editor, Journal of the AIS, January 2018 – Present.
  • Associate Editor, ACM Transactions on Management Information Systems, October 2013 – Present.
  • Associate Editor, Security Informatics Journal, 2010 – Present.
  • Associate Editor, International Journal of Health Information Systems and Informatics, January 2005 – Present.
  • Associate Editor, Management Information Systems Quarterly, January 2014 – December 2017.
  • Editorial Board Member, Information and Management, 2010 – 2015.