My research explores how AI technologies and human expertise can mutually enhance each other in organizational settings. My work can be categorized under two main themes:

Theme 1: AI Augmenting Human Decision-Making

In this theme, my research explores AI’s role in enhancing learning, skill development, and productivity within organizations. Through field experiments, I examine how AI tools improve productivity and support skill acquisition for new learners across tasks of varying complexity. I also study the differential effects of AI usage patterns on experienced and inexperienced users, revealing how AI enhances decision-making while highlighting risks such as over-reliance. By employing a Partially Observable Markov Decision Process (POMDP) model, I gain deeper insights into how prolonged AI use impacts skill development and potential inertia against AI adoption, aiming to balance immediate productivity gains with sustainable skill enhancement. Additionally, to address global challenges, my work explores AI’s potential to bridge linguistic divides by proposing new approaches for non-native English speakers using AI-powered coding tools.

Theme 2: Humans Augmenting AI Decision-Making

This theme focuses on improving AI systems by embedding human insights to enhance their performance and transparency. A core aspect is integrating tacit knowledge and inferred latent themes into AI models, which enhances AI decision-making by aligning models more closely with real-world complexities. By employing Bayesian modeling and AI-enabled extraction & aggregation techniques, my research aims to make AI systems more robust and contextually aware, as validated in various field experiments.

Another key component involves creating explainable AI models, particularly for recruitment, where transparent decision-making is crucial. By utilizing a Hierarchical Attention Mechanism, I develop systems that highlight human-relevant qualifications, fostering trust in AI’s role in decision processes.

Furthermore, I address the challenges of Generative AI (GenAI) by proposing hybrid frameworks that incorporate human guidance to enhance AI system planning, adaptability and effectiveness. This theme ultimately emphasizes how human expertise can shape and augment AI, making systems more reliable while preserving necessary oversight and human control.

Former PhD students:

Dr. Nicholas Sullivan, Assistant Professor @ University of Mississippi, https://business.olemiss.edu/faculty-directory/dr-nicholas-sullivan/, Doctor of Philosophy (Ph.D.), Project Type: Dissertation. Role: Chair.

Dr. Michael Lee, Assistant Professor @ University of Nevada at Las Vegas, https://www.unlv.edu/people/michael-lee. Doctor of Philosophy (Ph.D.), Project Type: Dissertation. Role: Chair.

Dr. DongYoung Lee, Assistant Professor @ McGill University, https://www.mcgill.ca/desautels/dongyoung-lee. Doctor of Philosophy (Ph.D.), Project Type: Dissertation. Role: Member.

Contributor to: ReadRelevant.ai, MAdAiLab.com, MentorStudents.org

BE 2000, Dept. of Chemical Engg. & Tech. (DCET), Panjab University, Chandigarh

MBA 2002, Marketing, Management Development Institute (MDI), Gurgaon

Ph.D. 2008, Operations and Management Information Systems, University of Connecticut. Project: Essays on Electronic Word-of-Mouth (eWOM): Effect on Firms and Influence on Venture Capitalists’ Investment Decisions

Emerging Scholar Award. University of Utah, 10/2008

Doctoral Dissertation Fellowship Award. University of Connecticut, Storrs, CT, 2008

IS 7970-002 Thesis Research-PhD

IS 4460-001 Web Based Applications

IS 6465-001 Web Based Applications

IS 6482-002 Data Mining

IS 7970-001 Thesis Research-PhD

Rohit Aggarwal, Michael Lee & Vishal Midha (2021). Differential Impact of Content in Online Communication on Heterogeneous Candidates: A Field Study in Technical Recruitment. Information Systems Research. Accepted, 12/2021.

Rohit Aggarwal, Vishal Midha & Nicholas Sullivan (2021). Superlatives and Scope of Improvement in Online Recommendations: Breath of Life or a Kiss of Death?. MIS Quarterly. Published, 05/2021.
https://www.misq.org/skin/frontend/default/misq/pd…

Rohit Aggarwal, Michael Lee, Braxton Osting & Harpreet Singh (2021). Improving Funding Operations of Equity-based Crowdfunding Platforms. Production and Operations Management. Accepted, 05/2021.

Rohit Aggarwal, Vishal Midha & Nicholas Sullivan (2021). Effect of Online Professional Network Recommendations on the Likelihood of Interview: A Field Study. Information Systems Research. Accepted, 05/2021.

Rohit Aggarwal, Vishal Midha & Nicholas Sullivan (2021). The Effect of Gender Expectations and Physical Attractiveness on Discussion of Weakness in Online Professional Recommendations. Information Systems Research. Accepted, 02/2021.

Rohit Aggarwal, David Kryscynski & Harpreet Singh (2015). Evaluating Venture Technical Competence in VC Investment Decisions. Management Science. Vol. 61. Published, 11/2015.
http://pubsonline.informs.org/doi/abs/10.1287/mnsc…- opens new window

Harpreet Singh, Rohit Aggarwal & Irina Cojuharenco (2015). Strike a Happy Medium: The Effect of IT Knowledge on Venture Capitalists’ Overconfidence in IT Investments. MIS Quarterly. Vol. 39. Published, 10/2015.
http://misq.org/strike-a-happy-medium-the-effect-o…- opens new window

Rohit Aggarwal, David Kryscynski, Vishal Midha & Harpreet Singh (2015). Early to Adopt and Early to Discontinue: the impact of self-perceived and actual IT-knowledge on technology use behaviors of non-IT professionals. Information Systems Research. Published, 03/2015.
http://pubsonline.informs.org/doi/abs/10.1287/isre…- opens new window

Rohit Aggarwal & Harpreet Singh (2013). Differential Influence of Blogs across Different Stages of Decision Making: the Case of Venture Capitalists. MIS Quarterly. Vol. 37. Published, 05/2013.
http://misq.org/differential-influence-of-blogs-ac…- opens new window

Rohit Aggarwal, Ram Gopal, Alok Gupta & Harpreet Singh (2012). Putting Money where Mouths are: the Relation between New Venture Financing and Electronic Word-of-Mouth. Information Systems Research. Vol. 23. Published, 10/2012.
http://pubsonline.informs.org/doi/abs/10.1287/isre…- opens new window

Rohit Aggarwal, Ram Gopal, Ramesh Sankaranarayanan & Param Vir Singh (2012). Blog, Blogger and the Firm: Can Negative Posts Lead to Positive Outcomes. Information Systems Research. Vol. 23. Published, 06/2012.
http://pubsonline.informs.org/doi/abs/10.1287/isre…

Workshop on Information Technologies and Systems. Track Chair: 18th Workshop on Information Technology and Systems (WITS), Paris, France. 12/2008 – 12/2008

Workshop on Information Technologies and Systems. Program Committee: 18th Workshop on Information Technology and Systems (WITS), Paris, France, Dec 13-14 2008. 06/2008 – 12/2008

Capstone Projects Coordinator: This role includes clarifying expectations to students, coordinating with project sponsors, handling information sessions during semesters, meeting students whenever required, and keeping track of the progress of projects. I also actively seek out projects from companies for which students are interested in working with. 08/21/2012 – present. Department service.

Interim Director, Information Systems Programs. 08/21/2012 – 12/09/2012. Department service.

I have been scheduling talks of CEOs and VCs such as Vinod Khosla, and Ram Shriram at the school level. 08/2008 – present. College service.

Operations and Information Systems, Branding Committee. Member, 2008 – present. Department service.