Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.

He was formerly Chief Quality Officer, and Executive Director, Institute for Healthcare Delivery Research at Intermountain Healthcare, based in Salt Lake City, Utah. Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has personally trained more than 5,000 senior physicians, nursing, and administrative executives drawn from around the world in clinical management methods with proven improvement results (and leading to over fifty “sister” training programs in more than 10 countries).

Before coming to Utah in 1986, he was Assistant Professor in the Department of Biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG) and Cancer & Leukemia, Group B (CALG); and staffed the American College of Surgeons’ Commission on Cancer.

He also serves on several non-profit boards of trustees dedicated to clinical improvement and patient safety.