//Leading High-Performance Teams

Leading High-Performance Teams


Research has revealed effective and ineffective communication practices for effective teamwork. Learn about them and reach personal and organizational goals while becoming the leader you want to be.

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Working in teams can promote efficiency, creativity, diversity, critical thinking, synergy, and rewarding workplace relationships. Working in teams can also leave team members feeling frustrated, alienated, voiceless, and confused. While no one formula can guarantee team success, research reveals the effective and ineffective practices for effective communication among teams. Learn methods for helping your team tap into the full measure of their resources.


  • Learn to encourage effective communication patterns among teams, while discouraging those that are less effective.

  • Develop methods of helping teams tap into the full measure of their resources.

  • Realize the effects of conflict and collaboration on team success and individual satisfaction.

  • Discover how to promote an organizational climate of open and ongoing feedback.


Course Dates
September 23-24, 2021

Course Time
8:30 a.m. – 4:30 p.m.

Course Cost

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  • Class format subject to change if required by health codes.

Proof of accomplishment

SHRM Recertification Provider 2020

Eccles Executive Education is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 13 PDCs. For more information about certification or recertification, please visit SHRMCertification.org.


Jennifer Cummings Ph.D.

Jennifer Cummings, Ph.D.

Dr. Jennifer Cummings is an Associate Professor (Lecturer) in the Management Department at the David Eccles School of Business and a Visiting Assistant Professor in the Department of  Communication at the University of Utah.

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  1. Alyssa Charles

    “Professor was great at relating what was learned or discussed to real world applications/scenarios. Course was perfectly structured with many opportunities to discuss with other classmates.”

  2. Alyssa Charles

    “Fantastic, well informed lecturer: makes all the difference! Great breadth of information which was continuously engaging.”

  3. Alyssa Charles

    “Engaging instructor who not only taught but facilitated discussion that lead to deep insights. Gained a lot through team/peer activities.”

  4. Alyssa Charles

    “Loved that I could apply it to real life situations happening today. Also, helped me identify my areas of improvement. I thought all staff involved did an awesome job. Way to go!”

  5. Katrina Vastag

    “I honestly enjoyed learning how to communicate more firmly, yet respectfully, by the example of Jennifer Cummings.”

  6. Katrina Vastag

    “The content had abundant tips and resources for real life application which is sometimes rare from professors. Loved it.”

  7. Katrina Vastag

    “It’s a great reminder of how to work effectively with others and a good framework for teaching my teams.”

  8. Katrina Vastag

    “This was an outstanding class, examples were really relevant and realistic. The instructor did an exceptional job of engaging everyone in the room using a variety of techniques and provided appropriate breaks.”

  9. Katrina Vastag

    “Jennifer’s style, presentation, speech, and tone were so easy to listen to. I really enjoyed the pre-reading assignments that framed the content we would be learning. There was also an appropriate amount of class examples and feedback weaved into the content delivery. Jennifer was excellent at maintaining a good flow.”

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