Diversity, Inclusion, and High Performance – Online


Diversity and inclusion are essential for achieving high performance. We will introduce a model of performance involving both cognitive and functional skills as essential for effectively managing a diverse workforce.


The major objective of this program is to show, through experiential learning, that diversity and inclusion are essential for achieving high performance. The program begins with clearly defining diversity and inclusion and how they relate to day to day work practices of leadership, management, and the workforce. From a personal perspective, we define diversity as the ability to manage differences positively. Then we engage an exercise to discover how unconscious perceptions play out in terms of recruitment, development, and advancement to either enhance or hinder performance. Such perceptions are rarely, if ever, neutral. We introduce a model of performance involving both cognitive (mind-set) and functional (behavioral) skills as essential for effectively managing a diverse workforce. The key element for management and employees is learning to proactively manage human, cultural, and organizational differences.

In order to maximize performance, it is also necessary to have a culture that takes advantage of the unique talents of all employees—commonly referred to as inclusion. Inclusion is an employee-supportive workplace where equitable opportunity exists for all employees to be successful. The corresponding ways of thinking and functioning must be embedded in the organizational culture. Such as cross-cultural teaming, diverse mentoring, diverse recruitment and retention, management accountability, and most of all, a culture based upon a foundation of human equality in terms of employee relationships. An inclusive culture also requires cultural competency and a system of operation which values and rewards both people and performance. The ultimate measurement of inclusion is a performance-oriented cultural survey that contrasts the similarities and differences in how the various demographic groups experience equitable opportunity. This presentation will provide experiences, descriptions, examples, and methodologies of these elements of diversity, inclusion, and high performance.

Leading with Equity, Diversity, and Inclusion Certificate – Online

This course is a part of the Leading with Equity, Diversity, and Inclusion Certificate.

This online certificate has been designed to challenge you and help you grow as a leader and individual. Understand the essentials to foster diversity and inclusion, which will lead to better business outcomes, innovation, and increased efficiency.

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How It Works

100% online, led by instructor

On-demand access, 15 weeks to complete

5-6 hours of content & interactive learning assignments

Topics covered:

  • Defining diversity and inclusion
  • How diversity and inclusion relate to leadership, management, and the workforce
  • How unconscious bias impacts recruitment, development, and advancement
  • How unconscious bias enhances or inhibits high performance
Who should attend:
  • Organizations or individuals where people are assembled to effectively accomplish a task, an objective, or a goal
  • Any corporations, government, charities, organization, or teams

Return on education:

  • Employer benefits:
    • Manage differences in order to improve individuals’ success as a part of the organization
    • Manage your personal and employees’ well-being, functioning, and workplace performance
  • Employee benefits:
    • Improve your environment in order to spend less work focused on resolving ongoing conflict, repetition of work, systemic unfairness, and turnover
    • Spend more time on capitalizing on differences, while it is still an advantage as compared to many of their competitors who are implementing it in a half-hearted manner

Eccles Executive Education is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 6 PDCs. For more information about certification or recertification, please visit shrmcertification.org.<