Working in teams can promote efficiency, creativity, diversity, critical thinking, synergy, and rewarding workplace relationships. Working in teams can also leave team members feeling frustrated, alienated, voiceless, and confused. While no one formula can guarantee team success, research reveals the effective and ineffective practices for effective communication among teams. Learn methods for helping your team tap into the full measure of their resources.

This session examines ways to structure and implement change within an organization to improve performance and respond to challenges. Health care professionals will learn change management theories and how to apply them, ways to mitigate resistance to change, how to combat change fatigue, tools of cooperation, and the elements of successful change efforts.

• Select the most effective tools of cooperation and change for different situations
• Evaluate the likelihood that a particular initiative will succeed
• Identify the steps in putting together an effective change management plan
• Reduce employee resistance to change

In this program, health care professionals will learn a system for evaluating, monitoring, and improving their abilities as a negotiator. Faculty will share negotiation methods and strategies to help secure solid deals, mediate conflict, and manage decisions.

• How to make intuitive decisions to improve negotiating power
• Gain strategies for analyzing data and information relevant to deal-making
• Improve process for planning and preparing for important high-stakes discussions
• Design strategies for responding and adapting to reactions during negotiations

Disagreement and conflict seem to be everywhere we look. Heated tempers hijack productive conversations, preventing understanding and resolution. At the other extreme, staying silent or feeling unsafe to express an honest opinion makes productive problem-solving impossible. The ability to express disagreement respectfully and effectively is essential to a civilized society and a healthy workplace.

• Benefits and risks of conflict
• Your feelings about conflict
• Physiological response to conflict
• Making your conflict style work for you
• Strategies for managing conflict effectively
• How to prevent and de-escalate hostile reactions

This session is designed as an overview of accounting and finance. Participants will gain the necessary tools to interpret and use financial information to make key decisions with a particular focus on practical application.

• How to use financial information to make decisions that reduce risk and increase the value of the organization
• How to determine the organization’s cost of capital
• How to use discounted cash flow analysis to make capital spending decisions
• How to assess and avoid unreasonable financial risk and manage the planning and control-related activities

• Your Strategic Leadership Profile
• Exploring, creating, and capturing sources of value, especially in uncertain or changing conditions
• Developing agility to address and anticipate potential challenges
• Engaging and leading your team towards your vision
• Creating strategies to attract partnerships and collaborations

Public speaking is an opportunity to express emotional intelligence, and it becomes a strategic position from which a leader can craft their own leadership narrative. Learn how to examine an audience, implement rhetorical strategies, and deliver a message with effectiveness and confidence.

• Assess strengths and areas of development as a public speaker
• Be more persuasive/confident with different audiences (hostile, diverse, etc.)