//Lean Six Sigma Green Belt for Non-Manufacturing Industries

Lean Six Sigma Green Belt for Non-Manufacturing Industries


Increase productivity and boost the bottom line by applying principles of Lean Six Sigma to your organization. In this program for executives in non-manufacturing industries, you will learn the foundational principles of Six Sigma and earn a Green Belt Certification following completion of a process-improvement project.

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COVID-19 Update

Despite the uncertainty of COVID-19 we encourage you to enroll in our Executive Education offerings with confidence. Courses will be modified to a full or partial distance-learning format in the case of campus closure. Because distance-learning courses will not be able to accommodate on-campus amenities, a discount may be provided. Please contact our office at ExecEd@Utah.edu or 801-572-7273 for more details.

Lean Six Sigma Green Belt: Non-Manufacturing has been strategically designed to leverage the most powerful tools for any individual whose work is focused on activities outside of manufacturing operations.

Taught by a Master Black Belt, this program is organized around the five-phase DMAIC (Define, Measure, Analyze, Improve, and Control) model. To complement classroom instruction, individuals will participate in a series of simulation exercises and small-group breakout sessions. Participants who successfully complete a process-improvement project will earn Green Belt Certification. Most projects completed this year in our Lean Six Sigma Green Belt and Black Belt courses resulted in annual savings of 50 to 1,000 times the course tuition for the attendee.

Upcoming Dates:

Spring 2021 Cohort

February: 25,26
March: 11, 12

Fall 2021 Cohort

August: 5, 6, 12, 13

Winter 2021 Cohort

December: 2, 3, 9, 10

This is a four day long course spread over two modules. Classes are held from 8:30 a.m. – 4:30 p.m.

Key Topics

  • The DMAIC process (Define, Measure, Analyze, Improve, Control)
  • Basic statistics
  • Control Charts
  • Process Mapping
  • 5S

Return on Education

Employer Benefits

  • Achieve real financial results by applying tools on high-dollar projects
  • Improve your business processes
  • Improve customer satisfaction rates and outcomes
  • Deliver your products or services on time and with no defects
  • Improve capacity and output for your organization

Employee Benefits

  • Improve quality of outcomes in your processes
  • Drive improvements to customer satisfaction, productivity, and capacity and output
  • Learn a methodology and tools to gain insight into your current operational processes
  • Realize a significant ROI for your training by developing a system to improve your company’s margins
  • Earn a world-recognized certification as a Lean Six Sigma Green Belt practitioner

Who Should Attend:

  • Leaders of teams, units, and companies seeking opportunities to reduce waste and improve efficiencies
  • Project, product, and process managers in service industries
  • Employees who need to hone their analytical skills in order to obtain stronger management positions

This program is designed specifically for leaders in non-manufacturing industries. If your job deals with manufacturing, we have a great program that takes an in-depth approach to manufacturing environments, where data is more extensive and process testing more complex. Check out Lean Six Sigma for Manufacturing Industries.

Eccles Executive Education is recognized by SHRM to offer SHRM-CP or SHRMSCP professional development credits (PDCs). This program is valid for 24 PDCs. For more information about certification or recertification, please visit shrmcertification.org.


Council for Six Sigma Certification Seal


Our certificates are accredited by The Council for Six Sigma Certification.

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Dave Alleman, Master Black Belt

Dave Alleman is an Adjunct Professor at the University of Utah and a retired Master Black Belt for Honeywell Corporation. Dave has been a Honeywell Black Belt Instructor since 2000 and a Lean Expert Instructor since 2007. Dave has trained more than 1000 Green Belts, Black Belts, and Lean Experts during the last 12 years. Their combined projects have saved their organizations more than $300,000,000.

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  1. Katrina Vastag

    “Great instructor. Dave was incredibly knowledgeable; his experience really shows. He was willing to talk specifics which have already made a difference in my job.”

  2. Katrina Vastag

    “I learned a lot from this program. I am excited to start using what I learned in class. I liked the hands-on experience and projects, working with teams.”

  3. Katrina Vastag

    “Dave did a great job presenting the material. I enjoyed the interactive parts of the class (dot game, case study, etc).”

  4. Katrina Vastag

    “Practical applications – Dave did an excellent job of explaining and focusing on core concepts.”

  5. Katrina Vastag

    “Topics helped clarify things viewed at work with limited explanations for better understanding of partially implemented systems; great group diversity & time spent to ensure understanding.”

  6. Katrina Vastag

    “The presentation of material by Mr. Alleman who clearly is an expert in applying the six sigma principles. His explanation was clear and he used real life examples to illustrate the material.”

  7. Ashley Kanis, Quality Analyst, L-3 Communications

    “I liked the ability to work with other people in class and learn about different industries. Also it is great to hear from different industries about how they get their work done.”

  8. Christian Horrocks, Technical Supervisor, ARUP Laboratories

    “I learned a great deal from this course. It was obvious the instructor is a field expert.”

  9. Laralee Anderson, Manager of InFlight Operational Performance, Skywest

    “It was helpful to have the information applied to my industry. He gave a lot of examples and used all of our situations to explain it.”

  10. Daniel Sowards, Continuing Medical Education Coordinator, Intermountain Healthcare

    “Trent was fantastic. Great energy, thorough knowledge of content.”

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