The benefits of remote working are winning over employees and — surprisingly — managers, making telework one of the bright points of the COVID-19 pandemic. But the experience is largely dependent on the employees’ home situation, says Eccles School management researcher Glen Kreiner.

“The biggest issues are usually found in differences at the level of the individual. Some people are just not cut out for the remote work environment. They need structure, a designated workspace, and the feeling of nearby support, Kreiner tells The Deseret News. Read the article to find out more about the future of remote working.